Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-systems-for-enhancing-truck-repair-workflows.livebursts.com (hereafter referred to as “AI Systems,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we collect, use, and protect the personal information of individuals who interact with our website, applications, services, and products (collectively, “the Services”).

Scope

This policy covers all aspects of the Services offered by AI Systems, including but not limited to:

Please be aware that this Privacy Policy does not extend to third-party platforms, websites, applications, or services linked from our site (hereafter “third-party services”). These third parties have their own privacy policies governing the collection and use of your personal data, and we encourage you to review them before providing any information.

Processing Activities

This policy outlines our practices regarding:

  1. User Accounts: When you create an account with us or log in to our Services as an authorized user.
  2. Website Visits: Each time you visit or interact with our websites, whether through browsing, downloading content, or filling out forms.
  3. Communications: Any communication initiated by us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

AI Systems collects various types of personal data to enhance your user experience and provide our Services effectively. The categories of personal data we collect include:

  1. Account Information: Your username, email address, and password hash used for account security.
  2. Payment Information: Credit card details, billing addresses, and transaction history when you make purchases or subscriptions.
  3. Financial Information: Details related to your financial status, such as income level (if provided), which may be used for subscription plans or service customization.
  4. Purchase Information: Records of products or services purchased from us, including order details and delivery addresses.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to identify your device and provide location-based services (with your consent).
  6. Location Data: Your geographic location data when you opt-in to share it or use our location-based services.
  7. Feedback and Reviews: Comments, suggestions, and reviews you submit to us, which may include personal details.
  8. Social Media Information: If you choose to log in using social media accounts, we may collect information from those platforms (with your permission).
  9. Product Information: Details about the products you interact with or purchase on our site, such as product preferences and browsing behavior.

We gather this data through multiple channels: user input forms, website tracking tools, analytics software, third-party integrations, and secure data partnerships.

Cookies and Similar Technologies

AI Systems uses cookies to enhance your experience while using the Services. Cookies are small text files stored on your device that serve various purposes:

  1. Strictly Necessary: These ensure basic functions of our website, such as enabling you to log in and navigate securely.
  2. Preference: Remembering your preferences, such as language settings or display options.
  3. Analytics: Tracking site usage statistics to improve our Services and user experience.

Users can exercise control over non-essential (tracking) cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Upon expiry of these periods, we will securely delete or anonymize your data from our systems. The specific retention periods vary based on the type of data and the legal requirements in your jurisdiction.

Data Security

AI Systems implements robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data at rest and in transit.
  • Access controls and secure authentication protocols for our systems.
  • Regular security audits and updates to ensure ongoing protection.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18 (or such other age as required by local law). If you believe we have collected data from a child, please contact us, and we will take appropriate steps to delete that information.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit the use of your data for specific purposes.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from discriminatory practices based on your personal data exercises.

To exercise these rights or to make any data-related inquiries, please contact our Data Protection Officer via email at dpo@ai-systems-for-enhancing-truck-repair-workflows.livebursts.com or by post to:
[Address]

Changes to Privacy Policy

AI Systems may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will post a clear notice on our website if there are significant changes, and the updated policy will be effective immediately upon posting.

Contact Us

For any questions, comments, or requests regarding this Privacy Policy, your data protection rights, or to exercise your data-related preferences, please contact us at:

Email: privacy@ai-systems-for-enhancing-truck-repair-workflows.livebursts.com

Postal Address: AI Systems Data Protection Team, [Address]

We appreciate your trust in providing personal information to us, and we strive to ensure a safe and transparent online experience.